THAI CLINIC APPLast updated: September 2026
This translation is provided for convenience. The German version of these terms is the legally binding one.
1. Scope and provider
The Thai Clinic App platform is operated by Bruck Software GmbH, Grünewaldweg 17, 73033 Göppingen, Deutschland, Registergericht Ulm, HRB 742358 (the “Provider”). These terms apply to all contracts concerning the use of the platform.
The offer is directed exclusively at businesses (entrepreneurs within the meaning of § 14 of the German Civil Code, BGB), not at consumers. By registering, the customer confirms acting as a business. Conflicting or deviating terms of the customer do not become part of the contract.
2. Subject of the contract
The Provider makes software available over the internet (Software as a Service) for managing service businesses — in particular appointment booking, customer management, inventory and sales recording, commission payroll, and a customer portal with online booking.
The chosen plan determines the feature set and the permitted number of active employees. There is no entitlement to specific implementations of individual features as long as the core functionality of the chosen plan is preserved.
3. Conclusion of contract and free trial
The contract is concluded upon completion of registration. Use is initially free of charge and non-binding for 30 days; no payment method is required for this.
The trial ends automatically; no cancellation is required. Continued use requires subscribing to a paid plan.
4. Prices and payment
The prices shown on the pricing page at the time of ordering apply. All prices are net prices plus statutory VAT.
Payment is made monthly or annually in advance, depending on the chosen billing period, via the payment provider Stripe. Invoices are provided electronically.
5. Term and cancellation
The paid contract renews automatically for the chosen billing period (month or year).
The customer may cancel at any time with effect from the end of the current billing period, directly in the application or via the billing portal. Both parties' right to extraordinary termination for good cause remains unaffected.
6. Late payment
If a payment fails, the Provider informs the customer and grants a grace period of at least 14 days. After its unsuccessful expiry, access to the paid features may be suspended.
Statutory rights regarding late payment remain unaffected.
7. Customer obligations
The customer keeps access credentials confidential and ensures that only authorised persons access the account. The platform must not be used for unlawful content or activities.
For the personal data of the customer's own clients processed in the platform, the customer remains the data controller. A data processing agreement pursuant to Art. 28 GDPR is available on request.
8. Availability and maintenance
The Provider strives for high availability of the platform. Maintenance is announced where possible and carried out outside usual business hours.
There is no entitlement to uninterrupted availability.
9. Data, export and retention after the contract ends
During the contract term, the customer can view and export their data in the formats provided by the platform.
After the contract ends, the Provider retains the customer's data for a further 6 months so that a return is possible without data loss. The data is deleted afterwards, or earlier at the customer's request.
10. Liability
The Provider is liable without limitation for intent and gross negligence, and for injury to life, body or health.
In cases of slight negligence, the Provider is liable only for the breach of essential contractual obligations, limited to the foreseeable damage typical for this type of contract. Any further liability is excluded. Liability under the German Product Liability Act remains unaffected.
11. Changes to these terms
The Provider may amend these terms with effect for the future where reasonable for the customer. Changes are announced in text form at least four weeks before they take effect.
If the customer does not object within the notice period, the changes are deemed accepted; the announcement will point this out. In case of objection, either party may cancel the contract with effect from the end of the current billing period.
12. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant, the place of jurisdiction is the Provider's registered office.
Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.