Glossary

Prepaid package

Selling ten massages at once brings the money in today, but it also creates an obligation the shop has to carry for months.

Definition

A prepaid package is credit a customer buys up front and spends on later treatments, usually priced below the value it carries, so the shop receives the money immediately and the customer receives a better rate in exchange for coming back.

What a package actually sells

A package sells two things: cash today and a reason to come back. The customer pays once for a run of treatments and gets a better rate; the shop gets working capital and a client who has already decided where the next visit happens. Both sides are also taking a position. The customer is betting on using the credit before it expires. The shop is accepting that a chunk of its future treatment hours is already paid for at a lower rate, which matters on the Saturday when someone willing to pay full price wants the same slot.

Pricing a package without giving the shop away

The arithmetic is simple enough. Ten 500-baht massages are worth 5,000 baht; sold for 4,500 they carry a 500-baht incentive, a tenth off, and the shop receives 4,500 immediately instead of over several months. Decide that gap deliberately: what the early cash is worth to you, how many of those treatments would have happened anyway, and what an empty weekday hour is worth next to a busy Saturday one. A package redeemed only at peak times is a discount on your scarcest capacity, which is the opposite of what it should be buying.

Tracking the balance as money, not ticks

The paper card with ten boxes works until the price list changes, the customer upgrades to a longer treatment, or two people at the desk tick a different box. Keeping the remaining balance as an amount of money avoids all three: each treatment takes its own price off the credit, a longer treatment simply takes more, and the figure on the record is a number anyone can read and check. It also makes a half-used package easy to settle fairly when the customer moves away or the treatment leaves the price list.

Expiry, scope and the accounting trap

Give every package a validity period and a scope, and say both out loud at the point of sale: how many months the credit lasts, and which treatments it may be spent on. Open-ended credit becomes a liability nobody can age, and credit valid on everything gets spent on the most expensive line in the price list. The accounting trap is counting the money twice — once when the package is sold and again when a treatment is redeemed against it. The sale is the revenue; the redemption is the obligation being worked off.

Prepaid packages in Thai Clinic App

Thai Clinic App keeps packages as monetary credit on the customer's record. You create a discount type once, with its price, the value it carries, a validity in months and, if you want, the treatments it may be spent on; assigning it to a customer sets the starting credit and an expiry date counted from that day. Recording a treatment with the package attached takes the treatment's price off the credit and adds back whatever the customer paid on the form, so only the covered part is debited, and deleting that record returns the credit. A package closes itself once the credit runs out. Included from Pro.

Frequently asked

What is a prepaid package in a massage shop?

Credit a customer pays for in advance and spends on later treatments, normally at a better rate than paying each time. The shop gets the cash immediately and a committed client; the customer gets a lower price and a reason to return before the credit expires.

How should a prepaid package be priced?

Start from the value it carries, then decide the incentive. Ten 500-baht treatments are worth 5,000 baht; selling them for 4,500 gives a tenth off. Weigh the early cash and the loyalty against the fact that some of those treatments would have been bought anyway at full price.

Do prepaid packages need an expiry date?

Most shops set one, usually counted in months from the day of sale, because open-ended credit is a liability that never ages and a customer returning three years later expects the old price list. State the validity and the treatments it covers at the moment of sale, not afterwards.

Let loyalty keep the arithmetic straight.