Booking software for massage clinics, in Thai Clinic App, is a shared appointment book: every therapist has a calendar of their own, and the whole clinic works from the same screen. You pick a therapist, a treatment and a time, and the duration and price come from your treatment catalog. The same availability check runs whether a staff member enters the appointment or a customer books it online, so a slot cannot be handed out twice. Saving the booking sends the customer an e-mail confirmation, and reminders can follow the day before and an hour before the visit.
How it works
- Pick a therapist, a treatment and a time slot on that therapist's calendar.
- The treatment's duration and price come from your treatment catalog automatically — nothing to re-enter.
- The moment a booking is saved, the customer gets an e-mail confirmation — as long as booking notifications are on and you have their e-mail address.
- Want it routed differently? Point booking notifications at a specific e-mail address — the front desk's, or the therapist's own.
What you get
- One visual calendar per therapist
- Treatment duration & price pulled in automatically
- Automatic e-mail confirmation to the customer
- Booking notifications to the e-mail address of your choice
- A filterable list of every booking across the clinic
Who it's for
- A shop with three or four therapists where appointments still go into a paper book that nobody else can read.
- A clinic that loses time on the phone confirming, and wants the e-mail to go out the moment the slot is saved.
- A spa whose therapists work different days, so somebody has to check the roster before any time is promised.
- A team that takes appointments by phone, over LINE and at the counter, and needs all of them in one calendar.
An example from everyday use
A massage shop takes a call for a 60-minute Thai massage on Friday afternoon. The front desk opens the week view, filters it down to the therapist the customer asked for, and taps the free slot. The booking form opens with that therapist and that time already filled in; choosing the treatment brings in its 60 minutes and its price, and the buffer before and after is blocked with it. Saving runs the availability check again: a slot somebody else took in the meantime is refused instead of double-booked. The customer gets the confirmation e-mail, the therapist gets the notification at her own address, and the appointment is there in Friday's list.
From Pro you can switch on your public booking page: customers pick a therapist, a treatment and a free slot, and you decide whether such a slot is confirmed straight away or waits for your approval. Guests who prefer phone or LINE still get their appointment entered by your team — both land in the same calendar.
Frequently asked
Can customers book appointments online themselves?
Yes, from the Pro plan. You switch on your public booking page, and customers pick a therapist, a treatment and a free slot there. You decide whether such a booking is confirmed straight away or waits for your approval, and how far ahead people may book is a setting, eight weeks by default. Until you switch it on, only your team enters appointments.
Do customers get a reminder before the appointment?
Yes, by e-mail: one reminder the day before the visit and one an hour before, each switchable on its own. Both go out for confirmed appointments, whether your team entered them or the customer booked online, and each carries a link that lets the customer cancel or move the visit without signing in.
Can the same therapist end up double-booked?
No. Every save checks her absences, her existing appointments and any room or mat the treatment needs, and the check runs once more at the moment of saving. If someone took the slot while the form was open, the booking is refused and you pick another time.
