Statistics

See how the clinic is really doing

Revenue, profit and therapist utilisation for any period — always next to the same period before it.

Statistics dashboard with revenue, visit count, therapist utilisation and a revenue trend chart.
Revenue, visits and utilisation for the period, with the trend.

Revenue and occupancy reports in Thai Clinic App are one dashboard with a period on it. Pick today, the last 7 or 30 days, the quarter so far, the year so far or any range up to about two years, and six figures appear side by side: revenue, net profit, visits, average sale, therapist utilisation and cancellation rate — each next to the same figure for the period immediately before. Underneath sit the revenue trend, the split between treatments, retail products and packages, and the treatments that brought the most in.

How it works

What you get

Who it's for

An example from everyday use

A shop closes the month and the owner opens the statistics page with the last 30 days selected and the comparison switched on. Revenue is up a tenth on the previous thirty days, but net profit is flat — net profit is revenue less expenditures, commission and the purchase price of the products sold. The split shows why: most of the increase came from packages sold, and a package counts as revenue on the day it is sold, with the treatments later redeemed against it listed separately so the same money is never counted twice. Utilisation sits at about two thirds of the rostered hours, which settles the hiring question for another month.

Good to know

All figures are gross. A treatment package counts as revenue once, on the day it is sold — the treatments later redeemed against it are shown separately, so the same money is never counted twice.

Frequently asked

What do the revenue and occupancy reports show?

Revenue, net profit, visits, average sale, therapist utilisation and cancellation rate for the period you pick, each against the period before, plus the revenue trend by day, week or month, the split between treatments, products and packages, and the top treatments. With several locations, revenue, visits and utilisation also appear per location.

How is utilisation calculated?

It compares the minutes therapists actually delivered against the minutes their weekly plan rostered them for. The figure is reported for the whole business, or per location when you have several, and like every other number on the page it stands next to the same figure for the period before.

Which reports need the Business plan?

The dashboard itself — the six figures, the trend, the revenue split and the top treatments — is in every plan. Customer retention and the win-back list, the weekday-by-hour occupancy map, utilisation per room, the booking funnel, the per-therapist table, review scores, revenue per hour of treatment time and the CSV download of the product ranking need Business.

Stop guessing how the month went.